Privacy Policy

1. Who we are

GenstorAIge Technology (Beijing) Co., Ltd. supplies enterprise SSDs, AI training and inference acceleration solutions, and high-speed interconnect ICs. This policy explains how we handle personal information collected through this website.

Registered address: Room 1401A, Hesheng Fortune Plaza, Building 1, No. 13 Deshengmenwai Street, Xicheng District, Beijing, China.

2. Information we collect

We only collect the information you choose to submit through the forms on this site. No account is required to contact us.

• Sales inquiry and technical support forms: name, company, job title (optional), email address, phone number, inquiry type or product model, and the message you write.
• Newsletter subscription: the email address you enter.
• Standard technical data that any web server receives when a page is requested, such as the requested URL and access time, used to keep the site available and secure.

3. How we use it

We use the information you submit to answer your inquiry or support ticket, to send the product updates you asked for, and to improve our products and documentation.

We do not sell your personal information, and we do not use it for automated decision-making.

4. Sharing and retention

We share information only with the service providers that host and operate this website, and where we are required to do so by law. Those providers process it on our instructions.

Inquiry records are kept only as long as needed to handle the request and to maintain a record of the support we provided. Newsletter records are kept until you unsubscribe.

5. Your choices

You can ask us to confirm, correct or delete the information you submitted, or withdraw a newsletter subscription, at any time.